AccessWASH Portal
Kenya's leading digital platform connecting customers and utilities across Kenya. Manage water services, submit requests, and track service delivery efficiently.
Coverage Across Kenya
Serving over 3.2 million customers nationwide
Nairobi City Water
Nairobi
Mombasa Water
Coast
Nakuru Water
Rift Valley
Eldoret Water
Rift Valley
Kisumu Water
Nyanza
Thika Water
Central
Nyeri Water
Central
Machakos Water
Eastern
Meru Water
Eastern
Why Choose AccessWASH
Transforming water service delivery across Kenya
What We Do
AccessWASH connects water utilities and customers across Kenya, streamlining service delivery and improving water access for all.
24/7 Service Management
Submit and track water service requests anytime. Get real-time updates on repairs, maintenance, and service delivery.
Customer-First Platform
Easy-to-use portal for customers to manage water accounts, pay bills via M-Pesa, and communicate with utilities.
Data-Driven Operations
Utilities get powerful analytics and reporting tools to optimize operations and improve service delivery across Kenya.
WASREB Compliant
Fully compliant with Water Services Regulatory Board standards and reporting requirements for Kenya.
Ready to get started?
Choose Your Portal
Login to manage your water services
Submit service requests, track repairs, view bills, and manage your water account
New customer? Register here
Manage customer requests, monitor assets, schedule maintenance, and oversee operations
New employee? Request access